Last updated: 5/13/2025

At Mienne, Inc. (referred to in this privacy policy as the “Company,” “we,” “us,” and “our”) we are committed to ensuring digital accessibility for people of all abilities. This policy applies to all web content produced or updated by us on the website mienne.com (the “Website”).

A. ACCESSIBILITY STANDARDS 

Our Website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which is a set of guidelines developed by the World Wide Web Consortium (W3C), the main international standards organization for the Internet.  

 

B. OUR ACCESSIBILITY MEASURES  

Our Website features an accessibility widget that offers personalized accessibility options beyond standard compliance requirements. Users can customize their browsing experience with the following adjustments:

1. Content Presentation Options

  • Text Enhancement:
      • Larger text for improved readability
      • Adjustable line height for better text tracking
      • Dyslexia-friendly font option
      • Bionic reading mode to enhance focus and comprehension  
    • Interface Adjustments: 
      • Enlarged cursor for improved visibility and precision
      • Informative tooltips for clarifying element functions
      • Option to hide images for reduced distraction
      • Reading mask to focus on specific content areas

    2. Visual Customization

    • Color Modifications: 
      • Inverted color scheme for reduced eye strain
      • Adjustable brightness levels
      • Enhanced contrast settings
      • Saturation controls
      • Color filters for various types of color vision deficiencies

    3. Navigation Assistance

    • Reading Tools: 
      • Reading line guide to track text position
      • Highlighted links for easier identification
      • Text-to-speech functionality to read content aloud
      • Page structure visualization for improved orientation

    C. RELATIONSHIP TO OTHER POLICIES

    Our commitment to accessibility works in conjunction with our other Website policies:

    • Privacy Policy: Our Privacy Policy has been designed with accessibility in mind. We ensure that all users, including those with disabilities, can understand how their personal data is collected, processed, and protected. The use of assistive technologies may require additional data processing, which is detailed in our Privacy Policy.
    • Terms of Service: Our Terms of Service outline the rights and responsibilities of all users, with specific provisions to ensure equal access for users with disabilities.

    These policies are designed to be understandable and accessible to all users. If you require assistance accessing or understanding any of our policies, please contact our accessibility team using the contact information provided below.

    D. THIRD-PARTY CONTENT AND LIMITATIONS

    Our Website includes various third-party components and integrations, such as:

    • Payment processors
    • Social media plugins
    • Analytics tools

    While we make efforts to select accessible third-party services and encourage our partners to prioritize accessibility, we may have limited control over the accessibility of some third-party content. We evaluate third-party components for accessibility before integration and work with vendors to address accessibility barriers when identified.

    If you encounter accessibility issues with third-party content on our Website, please report them using our feedback channels. We will advocate on your behalf with our third-party service providers to address these concerns.

    E. ACCESSIBILITY FEEDBACK AND REPORTING BARRIERS

    We welcome feedback on the accessibility of our Website. If you experience any accessibility barriers or have suggestions for improvement, please contact us using one of the methods below:

    • Email: info@mienne.com
    • Mail: 

    Mienne, Inc.
    Attn: Accessibility
    20220 Hempstead Rd #34
    Houston, TX 77066

    When reporting an accessibility issue, please provide:

    1. The specific URL where you encountered the problem
    2. A description of the issue and how it affects your ability to use the Website
    3. The type of assistive technology you were using (if applicable)
    4. Any other information that might help us resolve the issue

    For issues that cannot be immediately resolved, we aim to provide alternative accessible methods to access the same information or services until a permanent solution is implemented.

    F. POLICY UPDATES

    This Accessibility Policy was created on May 09, 2025, and was last updated on May 12, 2025.

    From time to time, we review and update this policy to reflect changes in our Website, evolving accessibility standards, and legal requirements.

    When this policy is updated, we will update the effective date at the top of this document.

    We encourage you to review this policy periodically to stay informed about our accessibility commitments and improvements.

    G. LEGAL COMPLIANCE STATEMENT

    We strive to meet WCAG 2.1 Level AA standards in compliance with the Americans with Disabilities Act (ADA) and related regulations that prohibit discrimination on the basis of disability. While the ADA doesn't explicitly define web accessibility standards, WCAG 2.1 Level AA is the level referenced by the Department of Justice in enforcement actions and is widely recognized as providing reasonable accommodations in the digital space.

    Disclaimer: While we aim for full WCAG 2.1 Level AA compliance, we acknowledge that achieving perfect accessibility is an ongoing process. Some content may not fully conform to all guidelines at all times. We are committed to continuously improving our Website's accessibility and promptly addressing any barriers identified by our users or through our regular testing processes.